Frequently Asked Questions

The fastest way is to phone us at 604-525-8838 and talk to one of our customer service team members. We are available 7 days a week. Alternatively, you can email us at parts@burnabyauto.com or go to our Contact Us page and submit an inquiry. 

If our store does not have your part in our stock inventory, we will do our best if available to get the part you need from our warehouse. In addition, we can get the part you need from some of our trusted suppliers and give you a time when it will arrive. 

Burnaby Auto Parts will gladly recycle a limited amount of parts for your convenience. For instance, we can safely recycle your old batteries at no cost to you. In addition, we can recycle alternators, starters, rotors, and rims. Just ask us and we will let you know!

Yes! We offer installation services for most parts. This includes installation for batteries, alternators, starters, brakes, suspension, engine parts, transmission parts, shocks & struts, filters, pumps, belts, hoses, electrical, cooling systems, ignition, lights and more. Just ask one of our in-store parts specialist for all specific applications.

Burnaby Auto Parts accepts all major credit cards such as Visa, Mastercard, American Express, and Debit.